Privacy Policy – Shivshakti Hardware

Effective Date: [Insert Date]

Shivshakti Hardware (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”). By using our Services, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address

b. Payment Information

• Credit/debit card details or UPI information (processed securely through trusted payment gateways)

c. Order & Transaction Details

• Products purchased
• Order history and preferences

d. Technical Information

• Device type and operating system
• IP address
• Browser type and app usage data

2. How We Use Your Information

• Processing and fulfilling your orders
• Communicating with you regarding orders, promotions, and support
• Improving our app, website, and customer experience
• Preventing fraudulent transactions and enhancing security
• Complying with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your data with:

• Service providers (e.g., delivery partners, payment processors)
• Legal authorities when required by law
• Business partners for promotional campaigns (only with your consent)

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed using secure, encrypted technology.

5. Your Rights

• Access and request a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

6. Cookies & Tracking Technologies

Our platform may use cookies and similar tools to enhance your browsing experience, remember your preferences, and analyze usage trends. You can control cookies through your browser settings.

7. Third-Party Links

Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of those platforms.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our app/website with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shivshakti Hardware
Email: [your email address]
Phone: [your contact number]
Address: [your store address]